The Persistence of Informal Practices and Payments in Digitalised Government Services: A Scoping Study of Trade Licensing in Bangladesh

Authors: Meraz Ahmed, Wazida Hasan, Md. Amran Hossain, Zabirr Hossain, Zulkarin Jahangir, Mushtaq Khan, Md. Abdullah Al Mamun, Rumana Sharmin, Munshi Sulaiman
Publication date: March 2024

Digitalisation of government services in developing countries is often heralded as a tool for enhancing transparency, improving service quality and mitigating informal payments to government ...